These terms apply when you use taxgensolutions.com or any TAXGEN service. By using them, you agree to these terms. TAXGEN is based in Jaipur, Rajasthan.
What we provide
- GSTR-1 tool: turns marketplace sales reports into a return file you can upload to the GST portal, with AutoFile as an optional way to upload it.
- CA-assisted services: ITR filing, GST and business registrations, TDS, project reports and similar work.
TAXGEN is a private business. We are not part of, or endorsed by, the GST Network, the Income Tax Department or any other government body, or by any marketplace.
Your responsibilities
- Give accurate information, and upload only your own reports or those you are authorised to use.
- Check every figure before you file. You remain responsible for what is filed in your name, including its accuracy, deadlines, tax payable and late fees.
- Keep your login secure, and use AutoFile only on your own GST portal account or with its owner's permission.
- Do not misuse the service, attempt to break it, or use it for anything unlawful.
GSTR-1 plans and fees
- Monthly: ₹99, one time, for one return of one GSTIN.
- Yearly: ₹999, one time, for that GSTIN's returns for 365 days.
You can prepare and review a return before paying. Payment is needed to download it. Plans bought on auto-pay continue under their existing terms, and you can stop renewal from your account.
Fees for other services are shown on the pricing page or quoted to you, and exclude government charges unless stated. Payments are processed by Razorpay.
Refunds for GSTR-1 plans
- No refund once the return file has been downloaded or filed through AutoFile.
- Full refund if you were charged twice for the same plan, or if you paid and could not get your return because of a problem on our side.
- Request a refund within 7 days of payment by emailing support@taxgensolutions.com with your GSTIN and payment ID.
- Approved refunds go back to the original payment method. Your bank or payment provider decides how long that takes to appear.
For CA-assisted services, contact us about a refund or cancellation and we will review it based on the work already done.
No guarantees
We work to keep the tool and our services accurate, but we do not guarantee a particular refund, approval or government outcome, or that the portals will accept or stay available for a filing. Marketplace reports and portal formats can also change or contain errors. Our tools do not replace professional advice for your situation.
Limit of liability
To the extent the law allows, we are not liable for indirect losses, or for penalties, interest or late fees caused by incorrect information, unchecked filings or portal outages. Our total liability for a claim is limited to the fee you paid for the service concerned. Nothing here removes rights you have under law that cannot be excluded.
Your data
Our Privacy Policy explains how we handle your data.
Changes and ending use
We may update these terms and will show the new date above. We may suspend an account that misuses the service. You can stop using TAXGEN at any time.
Law and disputes
These terms are governed by the laws of India. Subject to any rights you have under consumer law, disputes fall under the courts of Jaipur, Rajasthan. Please contact us first so we can try to resolve the problem.
Contact
Grievance Officer: Himanshu Kalika, TAXGEN, Jaipur, Rajasthan 302001. Email: support@taxgensolutions.com.